GENERAL TERMS:

CompNetArena LLC is the operator of this website. The terms 'we,' 'us,' and 'our' used throughout the website refer to CompNetArena LLC. Likewise, 'you' and 'your' pertain to customers, users, visitors, vendors, content writers, or any other individuals. CompNetArena LLC provides this website, encompassing all its products, content, tools, and services, for your use.

Your visit to our website or the purchase of any item from us signifies your acceptance of the provided Terms and Conditions. This includes additional policies linked on our website. These Terms and Conditions are applicable to all individuals accessing this website, including visitors, vendors, customers, merchants, content providers, and any communication conducted between you and CompNetArena LLC.

Any effort to change, add to, modify, or amend these Terms and Conditions by you will be regarded as a significant alteration of this agreement and, as such, will be invalid. Furthermore, please be aware that these Terms and Conditions may be revised at any time without prior notice.

We strongly recommend that you thoroughly review these Terms and Conditions prior to visiting our website or making any purchases. This document encompasses vital details concerning your legal responsibilities and rights, encompassing legal restrictions and exclusions, pricing, shipping, product specifics, and other important information. If you do not concur with all the terms and conditions outlined in this agreement, please refrain from accessing or making purchases through our website.

CompNetArena LLC and its team shall not, under any circumstances, be held liable for any direct, indirect, special, incidental, or consequential damages, which include, but are not limited to, loss of data or profits, stemming from the use or inability to use the materials on this site. This applies even if CompNetArena LLC or an authorized representative has been made aware of the potential for such damages. Should your utilization of materials from this site necessitate servicing, repair, or correction of equipment or data, you bear any associated costs. Any outcomes arising from the use of our resources are not the responsibility of CompNetArena LLC. We retain the right to modify prices and amend the resource usage policy at any time.

Any new products, features, tools, or content that are added to the existing store are likewise governed by these Terms and Conditions. The most up-to-date version of these Terms and Conditions can be found on this page at any time. We maintain the right to modify, alter, or replace any portion of these Terms and Conditions by posting updates or changes on our website. It is your responsibility to periodically review this page for any alterations. Your continued use of or access to the website following the posting of any changes signifies your acceptance of those changes.

Please note that the online e-commerce website enabling us to sell our products to you has been developed by CompNetArena LLC.

PRODUCT CONDITION AND AVAILABILITY:

All our products are accessible online via our website. Each product page provides information about the part number, condition (new/used/refurbished), availability status (in stock/out of stock), and warranty details. It's important to note that these products may have limited quantities and are eligible for return or exchange only in accordance with our Return/Refund Policy.

While we do not have an obligation to do so, we retain the right to restrict the sale of our products to specific individuals, geographic regions, or jurisdictions. We may exercise this right on a case-by-case basis and also reserve the right to limit the quantities of any product we offer.

New: Our Brand New products are pristine, factory-sealed, unopened, and completely undamaged. They are packaged in their original retail boxes and come with the manufacturer's warranty. The duration of this manufacturer's warranty varies, typically ranging from 1 to 5 years, depending on the specific item and manufacturer. It's important to note that our Brand New products do not include a 30-day warranty from CompNetArena LLC. However, they do come with a 30-day return period starting from the day of delivery. Any warranty-related matters for Brand New items will be directly handled by the manufacturer.

Refurbished: Our Refurbished products may exhibit minor cosmetic imperfections and are typically shipped with or without manuals and non-basic components, such as cables, manuals, or accessories. These items are known for their excellent working condition and are usually packaged in brown boxes. We exclusively offer Grade-A Refurbished products, which have been rigorously pre-tested to ensure their quality. These Refurbished products are backed by a standard 30-day warranty, with a 30-day return period starting from the day of delivery by CompNetArena LLC. In the case of any warranty-related matters, CompNetArena LLC will provide full coverage for Refurbished items.

Used: Our Used products are pre-owned items without a history of previous repairs. They are supported by a standard 30-day warranty, and a 30-day return period initiates from the item's delivery date by CompNetArena LLC. CompNetArena LLC is responsible for addressing any warranty concerns pertaining to used products.

Note:

• Prior to making a purchase, kindly verify the product's part/model number and condition.

Non-Physical Products:

Software, licenses, or any non-physical products cannot be returned or refunded.

PRODUCT WARRANTY:

NEW: All brand-new products include a manufacturer's warranty, which may vary in duration from 1 to 5 years, depending on the manufacturer.

Note:

• Brand new products do not come with a standard 30-day warranty from CompNetArena LLC.
• SEALED/UNOPENED/UNUSED and UNDAMAGED brand-new products can be returned within 30 days of delivery without a restocking fee.
• OPENED but UNUSED brand new items are subject to a 20% restocking fee.
• USED brand-new products cannot be returned. For warranty issues, please contact the manufacturer directly.

USED/REFURBISHED: All used/refurbished products come with a 30-day warranty provided by CompNetArena LLC, starting from the date of delivery. CompNetArena LLC is responsible for addressing any warranty issues during this period. If we are unable to replace a product that is eligible for replacement within the warranty period, a full refund will be issued. For more details about the warranty, please refer to our Return/Refund Policy page.

CompNetArena LLC retains the authority to examine and evaluate any defective, non-defective, or returned item prior to authorizing refunds. In cases where a product initially believed to be defective is subsequently determined to be non-defective upon inspection, a 20% restocking fee may be applied to the returned product. CompNetArena LLC also maintains the discretion to decide whether to replace or refund the defective item.

Note:

• We perform a comprehensive check, including scanning and video recording, of product serial numbers prior to every shipment.

What does our warranty cover?

Initially, our priority is to provide a replacement for any product experiencing technical issues while still under the warranty issued by CompNetArena LLC. If, for any reason, we are unable to replace the product, we will issue a refund equivalent to the actual sale price of the item. Please note that shipping charges and taxes are non-refundable. The decision to replace the product or issue a refund is at the discretion of CompNetArena LLC.

What does our warranty NOT cover?

The warranty provided by CompNetArena LLC does not extend to damages resulting from accidents, abuse, neglect, burns, electrical shock, electrostatic discharge, exposure to excessive heat or humidity beyond product specifications, improper handling, installation, operation, modification, tampering with labels, or any form of alteration.

Note:

• For a more comprehensive understanding, we recommend reviewing our Return/Refund Policy page prior to making a purchase from us.

DISCLAIMER OF WARRANTIES:

We cannot guarantee, represent, or warrant that your use of our products and services will always be uninterrupted, timely, secure, or error-free. We also do not guarantee that the results obtained from using our products and services will be completely accurate or reliable. You acknowledge that we may, at times, remove products and services for extended periods or cancel your order without prior notice. You explicitly acknowledge that your use of our products is at your own risk, and we are not liable for any issues that may arise.

ACCURACY OF PRODUCT INFORMATION:

We have taken great care to ensure that the product titles, images, descriptions, compatibility information, and specifications on our website are as accurate, up-to-date, and error-free as possible. However, we are only accountable for the accuracy, completeness, and currency of the information available on our website to the best of our ability. Please note that product images and other content on the website may not always perfectly match the actual product.

All product descriptions and pricing are subject to change at any time without prior notice, at our discretion. We retain the right to discontinue any product at any time. Any offers for products or services on this site are void where prohibited. We do not guarantee that the quality of products or services you purchase will meet your expectations.

Our website may include historical product information that is no longer current and is provided for reference purposes only. Relying on the material on this site is at your own risk, and you accept the responsibility for keeping track of any changes to our website.

Note:

• We strongly recommend that our customers shop based on the PRODUCT PART NUMBER and CONDITION. This approach ensures that you will receive the precise part in the specified condition, irrespective of the product's image or description.

USER ACCOUNT AND BILLING INFORMATION:

If you create an account with us, you are responsible for maintaining the confidentiality of your account access and agree to accept responsibility for all activities under your account. If you are under 18, you may use our website only with the involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

We reserve the right to refuse any order you place with us. After receiving your order, we may, in our sole discretion, cancel, decline, or set quantity/other limits on your order. These limits may be imposed on a per-person, per-household, or per-order basis. If we cancel, limit, or modify your order, we will attempt to notify you by contacting the email or phone number provided at the time of the order. If we cancel your entire order or part of an order that we have already charged you for, we will refund you the total amount equivalent to the canceled portion of the order.

You agree to provide current, complete, and accurate information for all purchases on our website. It is your responsibility to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

PAYMENT METHOD:

We accept all major credit cards (MasterCard, VISA, AMEX, Discover) and PayPal for online purchases. Bank wire transfers are also accepted. For international orders, we prefer PayPal, wire transfer, or Western Union. All online payments are processed through PayPal.

Note:

• We DO NOT accept credit cards issued by foreign/non-US banks.
• CompNetArena LLC reserves the right to reject any order.
• Any fraudulent payment attempts will be reported to local law enforcement agencies.

SALES TAX:

We collect sales tax from customers in the state of Texas only. Sales taxes are charged in accordance with Texas state law and are calculated based on the shipping address. Customers who are shipping their products to destinations outside of Texas will not be charged sales tax. If you possess a Tax Exempt Certificate, we will not apply sales tax to your order. Please note that shipping and handling charges are not subject to taxation.

SHIPPING POLICY:

We provide FREE ground shipping for all orders within the contiguous United States (excluding Alaska and Hawaii). Additionally, we offer expedited shipping options, with charges calculated in real-time by the shipping carrier during the checkout process. Return shipping to CompNetArena LLC is always complimentary and should be conducted using the return shipping label that accompanies the RMA number. Our primary shipping carriers are FedEx and UPS. To gain a comprehensive understanding of our shipping procedures, we recommend reviewing our Shipping Policy.

Should you have any inquiries or require further clarification regarding our Shipping Policy, please feel free to contact us at 469-927-3709 or via email at tracking@compnetarena.com.

PERSONAL INFORMATION:

At CompNetArena LLC, safeguarding customer privacy is our utmost priority. Our Privacy Policy governs the collection of personal information through our online store. Rest assured, we are committed to never selling, sharing, or exchanging our customers' contact and personal information under any circumstances. Furthermore, we do not employ any incentives or offer free or promotional products to obtain personal information from our website visitors and customers. It's important to note that this privacy policy extends to all individuals, including customers, visitors, and users of our website, and is not applicable to information collected through offline means or channels separate from our website.

For any questions or concerns related to our Privacy Policy, please feel free to reach out to us at 469-927-3709 or via email at privacy@compnetarena.com.

RETURN AND REFUND:

We greatly appreciate your decision to shop with us and for choosing our products. Our top priority is to ensure you have an exceptional experience while navigating, exploring, and making purchases through our online store. Much like other online retailers, specific terms and conditions apply to transactions conducted at our company. It is crucial to acknowledge that by placing an order or making a purchase from us, you are consenting to our terms and conditions, as well as other related policies. Should you ever encounter any dissatisfaction with our products or services, please don't hesitate to get in touch with us. We are committed to addressing any issues you may have with our products and working towards a resolution in accordance with our Return/Refund Policy.

For any inquiries or concerns regarding our Return/Refund Policy, please feel free to contact us at 469-927-3709 or reach out via email at rma@compnetarena.com.

THIRD-PARTY LINKS, TOOLS AND SERVICES:

Our website may feature third-party content, links, tools, and services. These third-party links may redirect you to websites that are not affiliated with us. It is important to note that we provide these contents, links, tools, and services 'as is' and 'as available,' without any warranties, representations, or conditions of any kind, and without any endorsement. We assume no liability for any issues arising from or related to your use of optional third-party content, links, tools, and services. Your use of these third-party links, tools, content, and services offered through our website is entirely at your own risk and discretion. It is your responsibility to be familiar with and accept the terms provided by the relevant third-party provider(s). We recommend carefully reviewing the policies and practices of these third parties and ensuring that you understand their terms before engaging in any transaction. If you have any complaints, claims, concerns, or questions regarding third-party products, please direct them to the third party.

USER FEEDBACK, COMMENTS, IDEAS, OR SUGGESTIONS:

Any feedback, comments, ideas, improvements, or suggestions you share with us shall become our exclusive property. We have the freedom to utilize, replicate, adapt, publish, or distribute this feedback, comments, or suggestions for any purpose and in any manner, without the obligation to provide you with credit or compensation.

YOUR CONSENT:

We have revised our Terms and Conditions to ensure full transparency regarding data collection when you visit our website and its subsequent use. By making a purchase, utilizing our services, or registering an account, you hereby agree to abide by our updated Terms and Conditions.

COOKIES:

Similar to many other websites, we employ 'Cookies' to track your website visits. A cookie is a small data file that your web browser stores on your computer or mobile device. Cookies are utilized to improve the user experience and functionality of our website. Most web browsers allow you to disable Cookies, but please note that doing so might impact your ability to access certain features on our website. It's important to mention that we never store personally identifiable information in Cookies.

ERRORS, INACCURACIES, AND OMISSIONS:

From time to time, our website may contain information with typographical errors, inaccuracies, or omissions concerning product details, descriptions, specifications, features, pricing, promotions, shipping charges, delivery times, and product availability. We retain the right to rectify any such errors, inaccuracies, or omissions, as well as modify or update information or cancel orders if any details on our website or related sites are found to be incorrect, without prior notice (even after an order has been placed). It's important to note that, except as required by law, we are not obligated to regularly update, revise, or clarify information on our website or related sites, including pricing information. The absence of a specified update or refresh date on our website or related sites should not be interpreted as an indication that all information on our website or related sites has been altered or updated.

PROHIBITED USES:

You agree not to, and you will not allow others to:

• Sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or commercially exploit our products and services, or make the platform available to any third party.
• Modify, create derivative works of, disassemble, decrypt, or reverse engineer any of our products and services.
• Remove, alter, or obscure any proprietary notices (including copyright or trademark) of us, our affiliates, partners, suppliers, or the licensors of the service.

In addition to other prohibitions as outlined in this Terms and Conditions, you are prohibited from using the site or its content

(a) For any unlawful purpose. 
(b) To solicit others to perform or participate in unlawful acts.
(c) To violate federal, provincial, or state regulations, rules, laws, or local ordinances.
(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
(f) To submit false or misleading information.
(g) To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our website or any related website, other websites, or the Internet. 
(h) To collect or track the personal information of others.
(i) To spam, phish, pharm, pretext, spider, crawl, or scrape.
(j) For any obscene or immoral purpose.
(k) To interfere with or circumvent the security features of our website, any related website, other websites, or the Internet.

We reserve the right to terminate your use of our website or any related website for violating any of these prohibited uses.

ELECTRONIC COMMUNICATION:

When you visit our website, make a purchase, or send emails, you are engaging in electronic communication with us. By using our services, you consent to receive communications from us electronically. We will contact you through email or by posting notifications on this website. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically fulfill any legal requirement that such communications must be in writing.

GOVERNING LAW:

These Terms and Conditions, along with any separate agreements under which we offer our products and services, will be governed by and interpreted in accordance with the laws of the United States.

INDEMNIFICATION:

You consent to indemnify, safeguard, and exonerate CompNetArena LLC, our parent company, subsidiaries, associates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or requests, including sensible attorney fees, made by any third party because of or resulting from your infringement of these Terms and Conditions or the documents they refer to, or your breach of any law or the rights of a third party.

SEVERABILITY:

If any provision within these Terms and Conditions is found to be illegal, void, or unenforceable, that provision shall still be enforced to the maximum extent allowable under applicable law, and the unenforceable part will be considered severed from these Terms and Conditions. This determination will not impact the validity and enforceability of any remaining provisions.

TERMINATION:

This agreement will remain in effect unless it is terminated by either party. We reserve the right to suspend or terminate this agreement, at our discretion, at any time and for any reason, with or without prior notice. This agreement will be terminated immediately, without prior notice, if you fail to comply with any provision of our Terms and Conditions. In such cases, you will be responsible for all outstanding amounts up to and including the termination date. We may also deny your access to our website, or any part of it, through your account. Termination of this agreement will not diminish any of our rights or remedies under the law or in equity in the event of your breach of any obligations in this agreement.

CHANGES TO OUR TERMS AND CONDITIONS:

You can always review the most up-to-date version of our Terms and Conditions on this page. We retain the sole discretion to update, modify, or replace any portion of these Terms and Conditions by posting updates and revisions on our website. It is your responsibility to periodically check our website for any alterations. Continuing to purchase from or access our website after we have made such changes to the Terms and Conditions indicates your acceptance of those modifications. If we opt to amend our Terms and Conditions, we will publish those changes on this page and update the modification date located at the end of the page.

CHANGES TO OUR PRICES AND CANCELLATION OF ORDERS:

The prices shown on our website are in US dollars and are subject to change without prior notice. We maintain the right to adjust or revise product prices without advance notice. All orders are contingent on product availability, and as a result, we are not responsible for any alterations, price adjustments, or order cancellations. We retain the discretion to cancel any order, with or without notice, and without incurring any liability to you or any third party.

CONTACT INFORMATION:

CompNetArena LLC 

6304 Sidney Lane 
McKinney, TX-75070 
USA. 
Phone: 469-927-3709 
Email: Sales: sales@compnetarena.com
          Support: support@compnetarena.com
          Return: rma@compnetarena.com 
          Website: www.compnetarena.com

Should you have any inquiries or require clarification concerning our Terms and Conditions, Privacy Policy, Return/Refund Policy, Shipping Policy, or any other policy related to CompNetArena LLC, please feel free to reach out to us. You can contact us by calling 469-325-8405 or sending an email to support@compnetarena.com. We are here to assist you.

UPDATED ON: 2nd July, 2024.